Cancel contracts here
This is where you cancel a paid year for a garden. You do not need to sign in.
Cancelling ends the renewal, not your access. Your garden, your log and your plan stay until the last day of the term you paid for; after that your account continues for free. Nothing is deleted.
Cancel, withdraw or delete
- Cancelling ends the renewal of a paid year. The year runs on to its end; no money comes back for it.
- Withdrawing is possible in the first fourteen days after buying, and then you get the full amount back. How, is under Refunds and withdrawal.
- A free account is not a contract you cancel: you delete it under Account. Deleting an account or a garden with a paid year running ends that year, with no refund for the rest of the term.
Your cancellation
What happens next
We confirm the cancellation at once, in text form by email: what you declared, when it reached us and on which day the contract ends. Nothing changes for you until then.